To users of miftahalhuda.com & its services:
If you register your online classes at Miftah Al-Huda Academy (or your child’s classes), you agree to the following Terms of Service (TOS) and Refund Policy:
1. Enrollment and Payments
- Trial Period: Upon successful completion of the free trial class(es), you must decide whether to continue with the classes.
- Advance Payment: Fees are paid monthly in advance during the last week of every month for the following month.
- Overdue Payments: Miftah Al-Huda Academy reserves the right to stop classes if payment is overdue for more than 7 days without a valid excuse. Classes will remain suspended until payment is settled.
- Fee Increases: Fees will increase annually by approximately 10–12% at the end of each Gregorian calendar year.
2. Attendance and Makeup Classes
- Short Absences: Any leave of less than 5 days will be unpaid as the time slot cannot be reassigned to other students.
- Cancellations: If you need to cancel a class, you must inform your teacher and report via the Academy’s WhatsApp at least two hours before the lesson starts.
- Unannounced Absences: If a student misses a class without prior notice (except in emergencies), the absence will be marked and no makeup class will be arranged.
- Extended Absence: The Academy reserves the right to cancel classes without a refund if a student is absent for more than two weeks without prior notice.
3. Teacher and Slot Reservation
- Reserving Slots: If you wish to put classes on hold but want to keep the same teacher and time slot upon your return, the full fee will be charged to reserve that slot.
- Teacher Changes: Miftah Al-Huda Academy reserves the right to change teachers at any time for quality assurance. If a teacher resigns, a replacement will be assigned; students must not maintain private contact with former teachers.
4. Privacy and Security
- Information Safety: Never share your contact information (phone number, email, address) or credit card details with any teacher. Miftah Al-Huda Academy is not responsible for any misuse of information shared privately.
- Professional Boundaries: You must not discuss payments or personal contact details with teachers. All administrative matters must go through the Academy office.
Contact Us
If you have any questions regarding these Terms, please reach out via:
Phone: +1 519 476 8096
